ISSA Transformation Specialist Certification Practice Exam – Prep & Study Guide

Session length

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Which strategy is NOT effective in dealing with client resistance?

Siding with the negative

Shifting focus

Double sided reflection

Cornering

The strategy of cornering is not effective in dealing with client resistance because it typically involves pressuring or confronting the client, which can lead to defensiveness and further resistance. Instead of fostering an open dialogue, cornering creates a confrontation that can damage the therapeutic relationship and inhibit progress.

Effective strategies for handling resistance, like siding with the negative, shifting focus, and double-sided reflection, embrace a more empathetic and understanding approach. Siding with the negative validates the client’s feelings and experiences, making them feel heard. Shifting focus can redirect the conversation to aspects that are more manageable or productive, while double-sided reflection acknowledges the client's concerns while also highlighting the positives, creating a balanced perspective. These methods help build trust and cooperation, which can ultimately lead to overcoming resistance.

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